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Refund policy



Perishable goods such as food cannot be returned.

Exchanges (if applicable) We only replace an item if it is defective or damaged before use. If in this case you wish to exchange it for the same item, send us an e-mail at and send us your item to 95, rue des Passerins, Québec, QC, G1E 1Z9, Canada.

Shipping To return a product, you must mail it to 95, rue des Passerins, Quebec, QC, G1E 1Z9, Canada.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item over $ 75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive your returned item.

Packages which our carrier confirms delivery to us and which are lost or stolen cannot be reimbursed.